Customer Support

Our goal is to make your tax return preparation simple, fast and accurate!

If you have questions or concerns about TAX SEASON Software, e-filing, deciphering error codes, or technical issues; please contact our customer support team and a qualified customer service representative will assist you.

Comprehensive Knowledge Base Search

Our knowledge base to answer questions on credits, deductions, etc.


If you would like to ask one of our customer service agents a question about your return or our site, just send us an email to *Responses are usually received within 24-48 hours.

IRS Toll Free Contact Numbers

The IRS provides toll free numbers for individuals and businesses with questions relating to their income tax return or refund.

Phone Support

We offer phone support during office hours at (866)777-0870


Office hours during
tax season

Monday thru Friday – 9am to 9pm ET

Saturday – 9am to 1pm ET

Office hours during
off season

Monday thru Friday – 9am to 5:30pm ET

For a better customer support we suggest to download one of these remote access softwares